Incident Management Policy
Purpose: To establish a systematic approach to managing information security incidents, ensuring they are identified, assessed, and managed effectively.
Scope: This policy applies to all employees, contractors, and third-party providers involved in the organization's operations.
Policy Statement: The organization commits to responding to and managing information security incidents to minimize impact and restore normal service operation as quickly as possible.
Roles and Responsibilities:
Incident Response Team: Leads the response to security incidents.
All Employees: Required to report any suspected security incidents immediately.
Incident Reporting: Details the procedure for reporting incidents, including contact information and reporting channels.
Assessment and Prioritization: Defines criteria for assessing and prioritizing incidents based on their impact and urgency.
Response and Mitigation: Outlines steps to contain, eradicate, and recover from incidents.
Communication: Procedures for internal and external communication during and after incidents.
Review and Learning: Post-incident analysis to identify lessons learned and implement improvements.
Training: Regular training for staff on recognizing and responding to security incidents.
This policy ensures a prepared and coordinated approach to managing security incidents, reducing risks, and enhancing the organization's resilience against cyber threats.