On this page, we've gathered a comprehensive list of frequently asked questions and common issues to provide you with immediate answers and solutions. This resource is designed to help users navigate the functionalities of Agility Poker Planning app more effectively, offering clear, concise responses to your queries.
Whether you're encountering a technical challenge, seeking guidance on how to use a specific feature, this FAQ section is your go-to guide. We regularly update this section to include new information and insights, ensuring that it remains a relevant and valuable tool for all our users.
How much does the plugin cost? Is it possible to pay only for users who utilize Agility Poker Planning for Jira?
The Agility Poker Planning Planning application is available at no cost, allowing unlimited user access on your Jira instance.
How do I locate and use the Agility Poker Planning for Jira Cloud plugin?
To use the Agility Poker Planning for Jira, go to the left side menu in any project or board. There, in the app section, you'll find the Agility Poker Planning for Jira tab, which opens its specific dashboard. You can also locate the application in the top right corner of the standard Board view for easy access.
Why am I receiving an error message when trying to save story points?
The issue with saving estimates in Jira might stem from particular configuration settings. It's crucial to verify that the estimation field is appropriately configured and deemed valid for the necessary issue types. If you're unable to view specific issues, such as bugs or tasks, in Agility Poker Planning for Jira, this suggests that an estimation field, like Story Points, needs to be included for these issue types. For comprehensive guidance on how to configure this, please consult the available documentation here Jira Configuration. Adhering to these instructions should enable smooth estimate saving in Jira.
Other error messages relating to this include:
Answer: This error typically occurs when the estimation values being used don't align with Jira's expected format for the Estimation Field. For instance, if you've chosen 'Time Estimations', the data is formatted to suit the 'Original Estimation' field, not the 'Story Point' field. Consequently, Jira rejects this mismatched format, leading to the error. To resolve this, please ensure that your selected estimation value correctly corresponds with the Estimation Field you intend to use. Remember, you can adjust the estimation settings either when initiating a session or while editing within an existing session. By aligning your estimation values with the appropriate field, you should be able to save story points without encountering this error.
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