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On this page, we've gathered a comprehensive list of frequently asked questions and common issues to provide you with immediate answers and solutions. This resource is designed to help users navigate the functionalities of Agility Poker Planning app more effectively, offering clear, concise responses to your queries.

Whether you're encountering a technical challenge, seeking guidance on how to use a specific feature, this FAQ section is your go-to guide. We regularly update this section to include new information and insights, ensuring that it remains a relevant and valuable tool for all our users.

 Question: Why am I receiving an error message when trying to save story points?

Error Message: "Error while saving estimate - {"errorMessages":["There was an error parsing JSON. Check that your request body is valid."]}"

Answer: This error typically occurs when the estimation values being used don't align with Jira's expected format for the Estimation Field. For instance, if you've chosen 'Time Estimations', the data is formatted to suit the 'Original Estimation' field, not the 'Story Point' field. Consequently, Jira rejects this mismatched format, leading to the error. To resolve this, please ensure that your selected estimation value correctly corresponds with the Estimation Field you intend to use. Remember, you can adjust the estimation settings either when initiating a session or while editing within an existing session. By aligning your estimation values with the appropriate field, you should be able to save story points without encountering this error.

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