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Jira compatibility - project types we support

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titleSupported project types

We currently actively support:

  • Jira - Software Projects

We do not support - some functionality may still work but we cannot guarantee:

  • Jira - Business Projects

  • Jira Service Management

  • Jira - Product discovery

If you have issues please check your project type first before diagnosing and contacting us.

Why Are No Jira Issues Loading When Creating a Session?

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No, a session is limited to just one moderator at any given time.

Why am I receiving an error when using the filter, and how do I use JQL?

To use JQL in the search filter, type queries to find issues that match specific criteria. Here are some common examples:

  • Search by Issue ID: id=COM-01

  • Find Issues with No Story Points: 'Story Points' IS EMPTY

  • Filter by Issue Type (e.g., Story or Task): IssueType="Story"

  • Filter by Labels: labels=X

You can also combine conditions, like 'Story Points' IS EMPTY AND labels=X, to refine your search.

For more details, check the JQL wiki page.