Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

To use the Agility Poker Planning for Jira, go to the left side menu in any project or board. There, in the app section, you'll find the Agility Poker Planning for Jira tab, which opens its specific dashboard. You can also locate the application in the top right corner of the standard Board view for easy access.

...

Why Are No Jira Issues Loading When Creating a Session?

Expand
titleFix filter to correct no issues loading when creating session

If you're experiencing issues with Jira not loading any issues when creating a session, this could be due to an incorrect board filter configuration. Here’s how to troubleshoot and resolve the problem:

  1. Identify Your Board’s Filter:

    • Begin by locating the filter associated with your board. This filter controls which issues are displayed on the board.

image-20240903-160538.pngImage Added
  1. Check for Errors:

    • If you encounter an error message such as "A value with ID '123' does not exist for the field 'project'," this indicates that the board filter is misconfigured. This issue often arises after migrating a board or issues.

  2. Correct the Filter:

    • To resolve the issue, you'll need to correct the project field in the filter. Replace the incorrect project reference with the correct project name or key. You can use the project key acronym found in Jira ticket IDs (e.g., "COM-1" where "COM" is the project key) to identify the correct project.

image-20240903-160852.pngImage Added

By updating the filter to correctly reference your project, you should be able to load issues without any problems when creating a session.

Why can't I find any users in the dropdown when selecting a moderator, participant, or observer?

...